What is the OTR App?
What can I do with the OTR App?
How do I get the OTR App?
Will I need to Register to use the OTR App?
How do I register with the OTR App?
What devices support the OTR App?
Why won't the OTR App download onto my phone?
I have forgotten my password and cannot log in. What do I do?
The OTR App has asked if I wish to turn on location services. Why do I need to use location services?
I no longer want to use the OTR App. What do I do?
My app says 'Verifying email…', but doesn't look like it is doing anything. What do I do?
How can I update my details?
How do I change my password?
How do I add a payment method?
What payment methods can I add?
How do I change my payment details?
Can I make a default payment method?
How many payment methods can I have at once?
I no longer want to receive emails from OTR. What should I do?
What can be pre-ordered through the OTR App?
Can the pick-up location of an order be change once the order has been placed?
Can the pick up time of an order be changed once the order has been placed?
Where do I collect my OTR App order when I arrive in store?